Why does Byrne Homes collect personal information? How does Byrne Homes use it?
Byrne Homes generally collects your personal information as part of providing you its products and services, informing you about them, complying with its contractual and other legal obligations, running promotions and other marketing activities or administering Byrne Homes’ relationship with you by responding to your enquiries and providing you with information about Byrne Homes events, products and services that may be of interest to you.
How does Byrne Homes collect personal information?
Byrne Homes may collect your information in person by sales and customer service staff, via its websites, social media pages, smart phone applications, phone calls and at showhomes and other installations on paper forms or electronic devices (Collection Channels).
What personal information does Byrne Homes collect?
Byrne Homes collects the types of personal information required to assist with providing Byrne Homes’ products and services and informing you about them. This includes, through the Collection Channels, personal information such as your name, date of birth, phone number, email and home addresses and information to assist with Byrne Homes’ customer relationship management and market research functions, which may include information relating to your interests, experiences and preferences.
For more specific contracting or finance purposes, Byrne Homes may collect through Collection Channels loan application information, financial / banking information, guarantor / next of kin contact details.
Through Service Provider Channels, Byrne Homes may collect information about your employment or trading history and any business, company or related entity you are involved with.
How does Byrne Homes collect personal information?
Byrne Homes may use your personal information for the primary purpose for which it was collected, i.e. the purpose specified in a privacy collection statement through a particular Collection Channel or Service Provider Channel or the purpose that could be reasonably expected at the time the information was collected. Byrne Homes may also use your personal information for a secondary related purpose.
By submitting your personal information, you consent to Byrne Homes using it to:
a) provide you with products or services;
b) complete an activity that you have chosen to undertake;
c) administer Byrne Homes’ relationship with you;
d) monitor online activity on the Byrne Homes website(s) and/or application(s);
e) market, improve and add to Byrne Homes’ products and services (including online);
f) respond to a serious threat to an individual’s life or to public health or safety;
g) respond to suspected unlawful activity; or
h) where required or authorised by law.
Byrne Homes may disclose personal information to other entities in the Byrne Homes group of companies to help achieve one of the purposes described above or as required by law.
Byrne Homes may also provide personal information:
a) to third parties engaged by Byrne Homes to provide services, including IT services such as storing and managing databases, processing credit card information, mail outs, debt collection, marketing research and advertising; and
b) to third parties authorised by you to receive personal information held by us.
Will you receive direct marketing?
If you provide us with your personal information and you consent to receiving direct marketing communications from Byrne Homes, you authorise us to send you promotional messages and materials related to Byrne Homes’ products and services, unless you submit a later request not to receive direct marketing communications.
Byrne Homes’ direct marketing messages and materials will contain a prominent statement (including, for electronic messages, a functional unsubscribe facility) that you may request not to receive direct marketing communications.
If you do not wish to receive marketing or other communications from us, please submit a request not to receive direct marketing communications or use the unsubscribe facility provided in the most recent communication from us or contact us on the details provided.
Will your information be disclosed overseas?
Byrne Homes is unlikely to disclose your personal information to any person or entity outside New Zealand, but will inform you if and when this is necessary.
Does Byrne Homes use 'cookies'?
Yes. When you use Byrne Homes’ website(s) and/or App(s), Byrne Homes or its IT service providers may obtain information using technologies such as cookies, tags, web beacons, and navigational data collection (log files, server logs, and clickstream data) to better understand your user experience. For example, Byrne Homes or its IT service providers may collect information like the date, time and duration of visits and which webpages are accessed.
This information is generally not linked to your identity, except where it is accessed via links in Byrne Homes e-message or where you have identified yourself. Byrne Homes may use knowledge of your user experience to better understand what products or services may be of interest to you.
Who can you contact about your personal information?
To contact Byrne Homes about your personal information, concerns or complaints, email email@example.com